IT system

The Directorate of Development Cooperation and Humanitarian Affairs supports development and humanitarian action programmes implemented by a wealth of partners. A robust data centralisation and management instrument is essential. Therefore, and with the aim of modernisation, the Ministry believes that it is now necessary to transition to a professional information system.

The Luxembourg Development Cooperation plans to take the opportunity provided by this transformation programme not only to facilitate the collection of information on the development programmes implemented by its many partners but also to improve the presentation of project data for internal and external reporting purposes (International Aid Transparency Initiative [IATI], OECD), to increase the reliability of data and their centralisation, and to have a system able to communicate with the SAP financial systems already in place.

To that end, a roadmap has been produced, documenting the stages to be followed to develop an information system capable of meeting the expectations described above, as well as future needs.

Following the modelling of the main business processes as well as the implementation of a data warehouse to allow the generation of electronic files containing activity data for its IATI reporting and a visualisation tool in 2021, the development of the partner portal (MyGuichet.lu) and the dedicated back-office tool for monitoring activities and managing requests for funding for development cooperation and humanitarian action was launched in 2022.